Privacy policy
Last updated : 07 April 2026
At Ibraq Parfums, we place great importance on the protection of your personal data. This privacy policy explains how we collect, use and protect your information when you use our website and services.
1 Information Collection
We collect the following information:
- Identification information : last name, first name, email address, phone number
- Shipping information : postal address, city, postal code, country
- Payment information : processed securely by our payment providers (we never store your bank details)
- Order history : purchased products, preferences, reviews
- Browsing data : IP address, browser type, pages visited, session duration
2 Use of your information
Your information is used to:
- Process and manage your orders
- Send you order confirmations and delivery updates
- Respond to your customer service requests
- Personalize your experience on our site
- Inform you of our special offers and new products (with your consent)
- Improve our site and services
- Prevent fraud and secure transactions
3 Legal basis
We process your personal data on the following legal bases:
- Contract execution : to process your orders and ensure delivery
- Legitimate interest : to improve our services and prevent fraud
- Consent : for sending marketing communications
- Legal obligation : to comply with our accounting and tax obligations
4 Cookies and similar technologies
Our site uses cookies to improve your browsing experience:
- Essential cookies : necessary for the operation of the site (cart, login)
- Performance cookies : to analyze site usage and improve our services
- Functionality cookies : to remember your preferences
- Advertising cookies : to offer you relevant offers
You can manage your cookie preferences at any time through your browser settings.
5 Sharing your information
We never sell your personal data. We may share certain information with:
- Service providers : carriers, payment processors, host
- Business partners : only with your explicit consent
- Legal authorities : if required by law or to protect our rights
6 Data security
We implement robust security measures to protect your information:
- SSL/TLS encryption for all transactions
- Restricted access to personal data
- Continuous monitoring of suspicious activities
- Regular updates of our security systems
7 Data retention
We keep your personal data for as long as necessary:
- Customer accounts : until account closure, then 3 years after inactivity
- Order history : 10 years for accounting and tax obligations
- Marketing communications : until withdrawal of your consent
8 Your rights
In accordance with the GDPR, you have the following rights:
Right of access
Obtain a copy of your personal data
Right of rectification
Correct your inaccurate information
Right to erasure
Request the deletion of your data
Right to object
Object to the processing of your data
Right to portability
Receive your data in a structured format
Withdraw your consent at any time
Withdraw your consent at any time
To exercise your rights, contact us at privacy@ibraq.com
9 International transfers
Your data may be transferred and processed in countries outside the European Union, particularly in Saudi Arabia where our parent company is based. We ensure that these transfers benefit from appropriate safeguards in accordance with the GDPR.
10 Policy changes
We may modify this privacy policy to reflect changes in our practices or to comply with legal requirements. The date of the last update is indicated at the top of this page. We encourage you to consult this page regularly.
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For any questions regarding this privacy policy:
Email : privacy@ibraqperfumes.fr
Phone : +33 (0)1 23 45 67 89
Address : 50 Avenue DES CHAMPS ELYSEES, 75001 Paris
You have the right to lodge a complaint with the CNIL (National Commission for Information Technology and Civil Liberties), the French data protection supervisory authority.